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Our Services Call Centre Solutions
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Realex Payments provides one of the most comprehensive and cost-effective solutions for merchants who are accepting payments in a call or contact centre. Adaptability and flexibility are key to why many of clients have improved profitability through significant savings. Two real time authorisation solutions available to call centres offer the ability to process into multiple banks and in multiple currencies. Integrate Via Your In-House System Full integration via Realex Payments’ in-house system allows full automation and deep integration to existing applications. Significant cost savings are achievable by eliminating in-house costs and streamlining processes. Enabling the integration of a sales order system and accounting package to a payments process allows staff to process order details through one interface. Instant - Virtual Terminal The Realex Payments Virtual Terminal is the fastest and simplest way to start processing credit and debit cards in real time. With no software integration required, staff can begin processing real time authorisations in minutes. Payments are processed in real time through PC while the customer is on the phone and no installation is required aside from internet access. Additional fields can be added with each transaction for subsequent searching and reporting. These fields are customisable. There is no limit on the number of agents that can be processing at one time.
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